Returns and Exchanges

Welcome to Mini BOSS... the home of funky threadz for kidz 

Here at Mini BOSS we pride ourselves on customer service and aim for 100% customer satisfaction on each and every purchase... Though we do know that from time to time things happen 

Here you will find our terms and conditions  

POSTAGE

We don’t offer any refunds on postage costs.. Mini Boss will send out the items to the exact address you place in when placing an order and will not be held accountable for wrong address put down by the customer so please make sure you check your details are correct before submitting order

Once your order is placed Mini Boss can not alter, refund or exchange this order whilst processing so please be sure to choose carefully 

INSTORE RETURNS...

If for any reason you are  unhappy with your purchase from Mini BOSS in store 

please return it to us within 7 days of receipt for an exchange or store credit for the amount equal as to what you paid. Your receipt will be required 

It is important that all items including packaging, tags and ticketing along with the goods come back to us in original condition..if this isn't the case we may refuse to offer exchange or store credit. Proof of purchase will be required for all exchange and store credits.

items MUST NOT have been worn/washed 

WE DO NOT OFFER REFUNDS OR EXCHANGES FOR CHANGE OF MIND PURCHASES OR FOR PURCHASES THAT CHOOSE THE WRONG SIZE so please choose carefully

ONLINE RETURNS....

If for any reason you are unhappy with your purchase from Mini BOSS, please return it to us within 14 days from the date of delivery for an exchange or store credit for the amount equal to what you paid .. email us at minibosshq@gmail.com for a return address though please note items returned will be inspected and store credit / exchange may be refused if items are not in the original condition

items MUST NOT have been worn/washed 

WE DO NOT OFFER REFUNDS OR EXCHANGES FOR CHANGE OF MIND PURCHASES OR FOR PURCHASES THAT CHOOSE THE WRONG SIZE

if you need any help choosing items please reach out via email minibosshq@gmail.com and I can guide you through 

 It is important that all items come back to us in the original condition including packaging, ticketing, tags along with the goods... if this isn't the case we may refuse to offer exchange or store credit. For all online orders postage charges for the returning of goods will be paid for by the customer. Proof of purchase will be required for all returns wether it be for exchange or store credit.

Postage is not refundable in any circumstance... 

FAULTY ITEMS

In the case that your items are faulty please contact us within 7 days of receiving the parcel with photo evidence so that we can sort out a store credit for the amount you paid to be credited to you .. It is important to contact us within the 7 days as outside that period we can not offer a store credit 

Clearance Items....

The purchase of clearance items is final, we do NOT offer exchange or store credit on our clearance items...THIS INCLUDES ITEMS ON SALE

 AFTERPAY....

Afterpay is one of our payments offered here at Mini BOSS

Afterpay set the terms, conditions and spend limit of this payment method should you chose to use it, our regular IN STORE and ONLINE returns policies still apply ...

LAYBUY

Laybuy is one of the payment services offered here at Mini BOSS

Laybuy set the terms and conditions including spend limits of this payment method.. should you chose to use it out regular terms and conditions still apply 

Happy Shopping from the team at Mini BOSS xxx